Case Studies

Proof in outcomes

Real organisations, real constraints. We focus on AI readiness, human-centred design and platform foundations — so pilots land fast and scale safely.

Impact

Outcomes we deliver

10×
Efficiency uplift

Lean, AI-embedded workflows reduce toil across teams.

6w
Time to pilot

Production-grade pilots in weeks, not months.

95%
Pilot team adoption

Human-centred design and training pathways drive use.

70%
Less operational toil

Assistants and automations cut repetitive work.

Cases

Selected work

Case

SFI — AI-enabled operations

Problem

Manual service ops, high variance in quality, data spread across tools.

Approach

  • Operating model & usage guardrails
  • Platform: vector search, evals, observability
  • Assistant UX embedded in existing tools

Results

  • 10× efficiency uplift
  • Production-grade pilot in 6 weeks
  • 95% pilot team adoption
Ops dashboard and assistant UX
Operating modelPlatform deliveryAssistant UX
Case

RetailCo — Product content at scale

Problem

Slow product content creation, inconsistent metadata, seasonal spikes.

Approach

  • AI assistant for writers with brand guardrails
  • Automated enrichment + validation pipeline
  • Evals on tone, safety and compliance

Results

  • faster production
  • 35% cost reduction
  • Search visibility improvements
Retail content tooling
Product designAssistantsMLOps
Case

HealthTrust — Governance-first AI

Problem

High regulatory burden and fragmented data estates delaying pilots.

Approach

  • Policy → controls: filters, audit trails, RBAC
  • Reference architecture for PHI-safe patterns
  • Clinician-in-the-loop design

Results

  • Pilot approved in 8 weeks
  • 0 data incidents
  • Framework reused across departments
Healthcare governance workflows
RiskArchitectureChange
Testimonials

What our partners say

“The pilot landed in six weeks and actually met our risk bar. Adoption followed naturally because it fit how our teams work.”

COO, Financial services

“They focused on people and guardrails first. That’s why we could scale without firefighting.”

Head of Product, Retail

“We finally have a repeatable path from policy to production.”

Programme Director, Healthcare